Terms of service

1. Who we are, and what these terms cover

Communik is a website building, hosting and publishing service operated by Webevolutis, a French SARL registered under RCS Bordeaux 480 535 251, whose registered office is 5 allée des Douves, 33470 Gujan-Mestras, France, reachable at jeremy@webevolutis.com.

These terms govern the use of the service, whether you are a consumer or acting for professional purposes. Creating an account means you accept them. Where a clause applies only to consumers, it says so.

You must have the legal capacity to enter into a contract. The service is not open to people under 15, nor to anyone previously excluded for a serious breach.

2. What the service does

Communik lets you create, edit, host and publish websites, with ready-made modules, a content management system, multilingual support and search engine optimisation tools. The functional description that binds us is the one shown on communik.io and on the pricing page at the time you subscribe.

The service evolves. We may add, change or withdraw features. If a change removes a significant feature of your paid plan, we tell you beforehand and you may terminate without charge for the remaining period.

3. Your account

You give accurate information, keep your credentials to yourself, and remain responsible for everything done through your account. Tell us immediately if you suspect it has been compromised.

One account belongs to one person or one legal entity. You may invite collaborators through the features designed for that, and you remain responsible for what they do on your projects. An agency managing sites for its clients acts as their contracting party and, for personal data, as controller or processor according to its own agreements with them.

4. Prices, billing and cancellation

Building a site is free and requires no card. Paid plans cover publishing on your own domain and the advanced features listed on the pricing page. Prices are shown in euros or in the currency selected on that page. For consumers, prices are inclusive of tax. For professionals, VAT is applied according to the rules of your country and your VAT status.

Payment is handled by Stripe. Subscriptions renew automatically for the same period unless cancelled. You can cancel at any time from your account: the cancellation takes effect at the end of the period already paid, and the site stays online until then.

We may change our prices. A change never applies to a period already paid; we announce it at least 30 days before it takes effect for your future renewals, and you are free to cancel before then. Failed payment leads to a reminder, then to suspension of publishing if it stays unpaid.

5. Right of withdrawal, for consumers

If you are a consumer, you have 14 days from your subscription to withdraw from it, without giving a reason and without penalty. Write to jeremy@webevolutis.com; a plain sentence is enough, and we will refund you within 14 days of receiving your request, using the same payment method.

Because a subscription starts immediately, you expressly ask us to begin the service before the end of that period, and you acknowledge that you lose the right of withdrawal once the service has been fully performed. If you withdraw while the service is running, you owe an amount proportionate to what has been provided until then.

6. Legal guarantee, for consumers

Communik is a digital service. As a consumer, you benefit from the legal guarantee of conformity provided by articles L.224-25-12 and following of the French Consumer Code: we owe you a service that conforms to what was described and that stays so throughout the subscription, including the updates needed to keep it working.

If the service does not conform, you may require it to be brought into conformity, and failing that obtain a price reduction or the termination of the contract, without prejudice to any damages. This guarantee applies independently of any commercial gesture we might make.

7. Your content

Everything you create with Communik remains yours: texts, images, data, page structure. You grant us only the technical licence needed to host, display, back up, cache and deliver that content in order to run the service, for as long as you use it.

You warrant that you hold the rights to what you publish and that it breaks no law and no third-party right. We do not monitor content proactively, and we do not use it for advertising or to train models of our own.

You can export your content at any time from the editor. After your account is closed, we keep it for 30 days so that a mistake can be undone, then delete it.

8. What you may not do

You may not use Communik to publish illegal content, to infringe the rights of others, to send unsolicited mail, to host phishing pages or malware, to resell hosting capacity as such, or to disturb the platform, for instance by circumventing its limits or by probing its security without our written agreement.

Illegal content can be reported at jeremy@webevolutis.com, which is also our point of contact under the Digital Services Act. We acknowledge every report, we tell the author and the reporter what we decided, and manifestly illegal content is removed without delay.

9. Suspension and termination

You may close your account whenever you want. We may suspend or terminate an account in the event of a serious breach of these terms, of unpaid fees, or of a legal obligation, after notice and a reasonable time to fix the problem, except where the law or an obvious danger requires acting immediately.

Except where the law forbids it, we always leave you the possibility of exporting your content before deletion. Termination does not deprive you of the sums already due to you, nor us of the sums already due to us.

10. Availability, backups and support

We aim to keep the service available at all times and we back up data regularly, without promising uninterrupted availability: hosting, networks and third-party providers can fail. Planned maintenance takes place, whenever possible, outside busy hours and is announced when it affects publishing.

Support is provided by email and through the documentation, in French and in English, on working days. No specific response time is guaranteed unless we have agreed one in writing with you.

11. Personal data

We process your data as described in the privacy policy, which forms part of these terms. For the data collected by the websites you publish, you are the controller and we act as your processor: the privacy policy sets out the guarantees required by article 28 of the GDPR, including the list of the providers we rely on.

12. Liability

We are liable for our own failures under the conditions of French law. Nothing in these terms limits our liability in the event of fraud, gross negligence, personal injury, or in any other case where the law forbids such a limitation, and none of these clauses reduces the rights a consumer holds under the law.

Towards professional users, and to the extent permitted by law, our liability is limited to direct damage and capped at the amounts paid for the service during the twelve months preceding the event. We are not liable for the content published by users, nor for the consequences of a failure of a third-party provider or of the internet itself.

13. Changes to these terms

We may amend these terms, in particular to follow changes in the service or in the law. Any substantial change is announced at least 30 days in advance, by email or in the editor. If you refuse it, you may terminate before it takes effect, and we refund the unused part of a period already paid.

14. Miscellaneous

If one clause is held invalid, the others stay in force. Our failure to enforce a clause at a given moment is not a waiver of it. You may not transfer this contract without our agreement; we may transfer it in the event of a reorganisation or a sale of the business, without reducing your rights. Neither party is liable for a failure caused by an event beyond its control.

These terms are written in English and in French. In case of divergence, the French version prevails for consumers residing in France.

15. Applicable law and disputes

These terms are governed by French law. If you are a consumer resident in the European Union, this choice does not deprive you of the protection of the mandatory rules of your own country, and you may bring proceedings before the courts of the place where you live.

Before going to court, write to us: most disagreements end there. If you are a consumer and we still disagree, you may refer the dispute free of charge to a consumer mediator, in accordance with articles L.611-1 and following of the French Consumer Code; contact us and we will give you the details of the competent mediator. The European online dispute resolution platform closed on 20 July 2025 and is no longer available.

For professional users, any dispute falls within the exclusive jurisdiction of the courts of Bordeaux, France.